Compassion. Experience. Respect.

Lifting the load:Charlotte Hoarding Cleaning Services

Hoarding Cleanup help from a local Charlotte company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of Charlotte hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests

Bio-One of Charlotte
5.0 Stars Based On
Verified Google Reviews

Rapid Response Hotline

Get in touch with our biohazard & crime scene cleaning team today.

Financing available.

704-726-5905

Call

Respond

Clean

			We could not have been happier with their service. They were professional, on time, efficient, friendly, and all at a very fair price.		
Linda Shaw

			John & Jenn's team were worth every penny. We had a traumatic event, walked into our mothers condo for the first time in a decade and it was absolutely disgusting. Layers of trash in every room. I won't go into details, but it was overwhelming and deemed unlivable. Three days later their team had the place looking amazing!!! It brought us to tears. Don't even think twice about it-- If you're in a place where you need this type of service these guys are AMAZING!!!!!!!! HIRE THEM!!!		
Adam R.

			To lose a loved one in such a horrific manner is traumatizing, I will never get those images out of my head. I can’t imagine the further trauma cleaning something up like that would have caused. What an amazing team to come in and perform such a horrific task. Kyle helped me get everything scheduled and he stayed in touch throughout the entire thing. The young lady and gentleman (forgive me yall I forgot your names) who came into our home were so kind and comforting to me, words can’t even express how grateful I am to you all for helping us in our worst moment imaginable.		
Michelle Cunningham

			Ruth was very prompt and very mindful of the fact that she came to a retirement community. 1000/10 recommend !!!		
aime barron

			Thank you so much for the recent job at my home! I am grateful to have found your company. I appreciate the consideration for my feelings and care toward the special items in my home. Everyone was extremely hard working and really listened to my needs of what I wanted to keep and what could go. The communication and clarity from your company is the best I’ve experienced.		
Christie T.

			Highly recommend. Skilled and professional. Fantastic team.		
Sharon Givens

			Matt and his team did a wonderful job inside my home. I had inherited my recently deceased parents home and it wasn’t a pretty sight. Two elderly parents with health issues living in a rather large house was just too much for them to maintain. The team constantly communicated with me throughout the entire process, asking questions to make sure nothing was thrown away by mistake. They did a thorough deep clean that including bathrooms, dusting, removal of furniture, and so much more. When they were done, my parents home looked amazing!! I highly recommend using Bio-One. Once again,  I would like to thank Matt and the team for an outstanding job on my home. It was definitely money well spent and I wouldn’t hesitate to use this company again if needed. 🙂		
Sheri Cordell

			Bio-One reps were very considerate and helpful with me as we worked through a very difficult family situation. They went above and beyond to treat us like valued customers and job was very well done. Service: Deep clean		
J B

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.

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Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.

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Gross Filth Cleaning

We have the training and the protective equipment to help.

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Feces / Urine Cleanup

We tailor every plan to each unique situation.

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Recover Valuables

We will try to find items of value and restore them.

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Deep Cleaning

Decluttering and a deep clean will go a long way.

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Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been

Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.

1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We're Ready to Respond. Request a Service Now.

Bio-One of Charlotte

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					1
				
Establishing trust is keyAn experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.

					2
				
We are mindful of personal property and valuablesOur Bio-One of Charlotte technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.

					3
				
Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

WHY CHOOSE Bio-One of Charlotte?

Our family never backs down from challenges

Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the Charlotte metropolitan area.

Like every Bio-One location, the Charlotte office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of Charlotte to assist them in addressing these types of matters.

About Us

Discreet Solutions

We are here for you when you need us for any Charlotte hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Charlotte team member who is ready to help.

704-726-5905 Service Request

Your Charlotte Crime scene & Biohazard Cleaning TEAM

Help first. Discretion always.

As last responders, we discreetly remediate impacted
spaces so you can begin to move forward.

John and Jen Symons

Owner

John and Jen Symons are the owners of Bio-One of Charlotte. Both John and Jen grew up in Michigan and moved to Charlotte, NC in 2007. John has worked in the restoration field for over ten years, and loves helping his customers. He uses his experience and expertise to help restore their client's homes to a safe and clean condition. Jen graduated from Central Michigan University and is passionate about helping those in need. John and Jen have two daughters and are very active in their community of Rock Hill, SC.

Learn more about me and my mission >

Call Me

The right
team for the job.

Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.

Experienced and trained team
Clear, supportive communication
Comprehensive cleaning approach
Locally owned and operated

Meet my team >

devon lowe, Union County, 03/2024

John, Jen, and their team are fantastic! They helped my family after the passing of my father. They went way beyond what I thought I hired them for and even let me cry on their shoulder. If you are in need of these services, you absolutely should hire them!

Emily Shirley, York County, 03/2024

Amazing group of people who are so incredibly professional and compassionate. Logan, Nikki, and Ash kept me updated throughout the entire process and were all so unbelievably helpful, I never felt embarrassed or shamed (Even my dogs loved them!) They all did such an amazing job and I am SO grateful for the service they completed in a very quick and efficient manner. Ruth’s communication throughout everything was stellar and she is such an amazing person. The entire process from the walkthrough to the cleaning was quick and simple. Thank y’all so much!

Kaci Shea, Stanly County, 03/2024

Where do I even BEGIN. These wonderfully amazing people helped me gain control of my Life back. 10 years of hoarding and they cleared my home out in 3 days. Every single one of them we’re compassionate and kind. They talked me through the process each step of the way. Ruth helped me gain my confidence back to push through all of this. Matt was so kind and thoughtful. Joey and I talked about dnd and video games and it felt nice to be able to Smile and laugh through a tough process. Blaze and Ashe were so kind and helped any time I had a question. I only got to meet John and Nikki once but they were so sweet and thoughtful towards my anxiety about everything. It was truly an honor to have all them by my side through this hardship. I hope they see this and realize how much this truly meant to me. Thank you… you gave me and my mom control back over our lives. You all are truly amazing people. And I hope they universe blesses you with everything and anything 🖤.

Theresa Viera, Stanly County, 03/2024

Amazing team that responds quickly and effectively to the unique needs of each client.

Pauline Wood, Cabarrus County, 03/2024

This amazing group of people did an awesome job cleaning out a whole-house hoarding situation, as well as numerous biohazards present in the house. Prompt, clear communication and understanding from our first call to Ruth, through four days of solid work by Ash, Matt, Nikki, Chloe, Joey and Blaze, to the final walk-through with Matt. Excellence is not a skill, it’s an attitude, and it was apparent in every interaction we had with every Bio-One team member. They went out of their way to accommodate us and keep us apprised of their progress. The team and the job they did exceeded our expectations. Hats off to you all!

John Bailey, Lincoln County, 03/2024

Ruth came to my house to get rid of a pet odor from the previous owners and I was amazed by how quick and professional the service was. I would definitely recommend BioOne to anyone who needs their service, they are awesome!

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COMMUNITY

We call Charlotte and surrounding areas home.

Where we serve

Bio-One of Charlotte is owned and operated locally by John and Jen Symons. Their office serves Charlotte and surrounding areas.

Why we’re here

We are passionate about serving Charlotte and the surrounding communities with compassion, diligence, and professionalism. We are available for your hoarding and decontamination needs.

FREQUENTLY ASKED QUESTIONS

What is Hoarding?

Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment.

Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.

Why Hire Bio-One of Charlotte To Cleanup Your Hoarding Residence?

Bio-One of Charlotte prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of Charlotte soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.

What Makes Bio-One of Charlotte Different From Other Hoarding Cleanup Companies?

Bio-One of Charlotte sets itself apart from other hoarding cleanup companies in four distinct ways:

Bio-One of Charlotte come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

Bio-One of Charlotte do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

Bio-One of Charlotte are truly a local company, the owners and employees all call the Charlotte area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

Bio-One of Charlotte respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.

Does Bio-One of Charlotte Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?

Yes. Bio-One of Charlotte offers a regularly-scheduled maintenance program where Bio-One of Charlotte return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.

Does Bio-One of Charlotte Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?

Yes. Bio-One of Charlotte offers a regularly-scheduled maintenance program where Bio-One of Charlotte return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.

Do I Have To Get A Maid Service After You Are Done To Clean The Property?

Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of Charlotte offers a detailed cleaning program to anyone who's interested.

Rapid Response Hotline

Get in touch with our biohazard & crime scene cleaning team today

704-726-5905

Call

Respond

Clean

Compassion. Experience. Respect.

Lifting the load:Charlotte Hoarding Cleaning Services

Trusted By

Hoarding Cleanup

Animal Hoarding Cleanup

Gross Filth Cleaning

Feces / Urine Cleanup

Recover Valuables

Deep Cleaning

Are You Ready To Experience Clean?

Accurate Estimate

Cleanup

Follow Up

We're Ready to Respond. Request a Service Now.

Bio-One of Charlotte

We're ReadY

Work with us

Establishing trust is key

We are mindful of personal property and valuables

WHY CHOOSE Bio-One of Charlotte?

Our family never backs down from challenges

Discreet Solutions

Your Charlotte Crime scene & Biohazard Cleaning TEAM

Help first. Discretion always.

The rightteam for the job.

COMMUNITY

We call Charlotte and surrounding areas home.

Where we serve

Why we’re here

FREQUENTLY ASKED QUESTIONS

The right
team for the job.