CharlotteDecomposition / Undiscovered Death Cleanup Services

I had a great experience with Bio-One. I needed to remove a persistent odor and, although the source of odor was not created by a traumatic event, Bio-One was the perfect team for the job! They removed the carpet, cleansed the air/space and offered additional recommendations for other ways to mitigate odor. I HIGHLY recommend Bio-One!

As a hoarder I feel a lot of guilt and shame. The team did not make Me feel judged. They were very kind and professional. They Did an excellent job. My house looks amazing now.

The Bio-One team did an awesome job getting our office space and warehouse ready for us to bring our staff back in on Monday. Very professional and responsive. I highly recommend them to keep you safe!

Bio-One did an outstanding job in helping us declutter and clean after 40 years of accumulating "stuff." Ruth and her team were excellent and very professional as well as empathetic in helping us. Highly recommended.

I cannot say enough good things about Bio-One. What an exceptional company and professional team of people; Kyle, Nikki, Adam, Ruth. They came to my home and took care of a small but concerning situation for me. The team was very professional and on top of things. In the process of addressing my specific need, Adam took it upon himself to go the extra mile by vacuuming up some spider webs in the high ceiling of a small storage room while he was on a two-step step stool vacuuming off some high shelves. He did not have to do that, but I was very grateful and impressed that he took the time to remove them. And Bio-One definitely has the right team leader and front woman to get the job done in Ruth Reed. I was thoroughly impressed by her from our initial conversation. Ruth was and is a phenomenal communicator. She was very reassuring and calming, very knowledgeable, highly responsive to my questions and concerns (before and after her team came out). I definitely felt she understood and took seriously my worries and concerns from the start. I felt she was in it with me 1000% of the way. I wish every company was as customer-centric as Bio-One and the team that came to my home. They made me feel beyond valued as a customer. There are a lot of poor and mediocre service providers in the world....Service providers that don't understand customer service excellence, commitment, communication, follow up and integrity. But I can say without a doubt that Bio-One understands and exudes all of those qualities. Thank you, Bio-One! Thank you Kyle, Nikki and Adam for taking care of business. Thank you Ruth Reed for your all-around exceptional-ness.